Maintaining License Information

Maintaining license information

Your Sage 100 Contractor software automatically retrieves license information from Sage every day. The licenses give you access to the various modules of Sage 100 Contractor. As you purchase or remove license activations, the Sage license server automatically updates this information in your system. You can also select to update the licensing information manually.

Note: Licenses are granted to the specific computer where the licenses were initially activated. If you need to move your Sage 100 Contractor server to a different server, you must first deactivate the licenses in the License Information tab on the old server before you can activate them on a new server.

To view or change license information:

  1. Select License Administration program.
  2. You can view or change the information here, or you can click Update license information to retrieve current licensing information from Sage. Note that the Sage client ID and Registration name must match Sage's records exactly in order for the update to be successful. To change the Sage client ID or the registration name, select Edit registration information.
  3. Note: If you have multiple servers serving your Sage 100 Contractor application, click Multi-Server License Administration to allocate and update your licenses.

  4. To view which users are logged on to Sage 100 Contractor, click the Active users tab.
  5. To view the results of the previous update attempts, click Event log. Click Clear event log if you no longer need the information.

Tip: For more information, click while viewing the window.

More resources

For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.

For additional training on Sage products, visit Sage University.