When you are working locally on the server computer, the Sage 100 Contractor folders you see are presented differently than when you connect to the server from a workstation. When discussing the location of Sage 100 Contractor files and folders with other users, administrators should keep in mind that, although you are viewing the same underlying data, users connecting to the database through Sage 100 Contractor have a different view of the data than server administrators.
When you are using Database Administration directly on the server computer, you have access to folders on the server as you would on any local machine. You can navigate using the local folder structure described under "Local folder structure (database administrators)" in the table below.
Because access to Sage 100 Contractor user is limited to certain shared folders on the server, the underlying folder structure on the server machine is not exposed. Navigation for these users follows different apparent paths. For example, the main shared folder on the server is called Sage100Contractor, whereas the local folder is named Sage100Con. Furthermore, the paths to some folders, such as the Custom Reports folder, the Installation folder, and the company folders, are abbreviated, and do not display the nesting patterns that are visible on the local machine. Sage 100 Contractor users navigate to folders on the server according to the folder structure described under "Server folder structure (clients connecting to the server)," below.
For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.
For additional training on Sage products, visit Sage University.