Caution! Back up your data before rebuilding indexes for each company that will be updated. If a problem occurs, you can restore the original data.
After installing a new version of Sage 100 Contractor, you must update the indexes of existing companies. You can update the databases for multiple companies without having to load each company using 7-5 Update Databases.
This menu option is only available for the "supervisor" user. Only companies that are not in the current version of Sage 100 Contractor are displayed for selection. Once the "supervisor" user starts the update process, the program opens each company with exclusive access and when the update is finished for each company, exclusive access is relinquished.
Note: If exclusive access can't be acquired for a selected company, a warning message is displayed and that company is skipped for processing.
| 1 | Log into your company with the "Supervisor" user name and password. Exclusive access is not required. |
| 2 | From the Sage 100 Contractor main menu, select 7-5 Update Databases. |
| 3 | Select the companies to update. |
| a | You can click [Select All] to select all the companies listed or individually choose companies. |
Note: Only companies that require updating and are located on the drive specified when logging in are displayed in the list.
| 4 | Click the Start button. |
| 5 | Sage 100 Contractor rebuilds the indexes. |
| 6 | When the updating is complete, the Updated companies is displayed listing each company that successfully updated. Click [OK] to close the Update Database window. |
| 7 | click [Close] to close menu 7-5 Update Databases. |
Note: If the update process is cancelled, exclusive access is relinquished for the company currently updating and all remaining companies that have not yet finished. The process can be restarted at a later time for the remaining companies that have not been updated.
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For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.
For additional training on Sage products, visit Sage University.