Every time you close a period, and when you advance the default posting period to period 1 of the next fiscal year, Sage 100 Contractor audits all transactions to verify that complete and balanced transactions support each account balance. If any transactions are out of balance, you are prompted to print an audit report. The audit report provides information you can use to resolve the errors.
Audit errors that refer specifically to periods contain the word “Period” in the row. You can resolve most period audit errors by recalculating the ledger balances: open 1-6 Period and Fiscal Year Management > Recalculate Balances, then Recalculate Balances again.
Any remaining audit errors require assistance from Sage Customer Support. The Knowledgebase article How do I get technical support for Sage 100 Contractor? provides contact information and hours of operation. A Sage Customer Support analyst may request additional reports to help determine the cause and resolution of the error.
For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.
For additional training on Sage products, visit Sage University.