Reversing cash receipts

Important! After you apply a credit invoice to an invoice and save the transaction, you cannot reverse the credit. If you have applied a credit invoice to the wrong invoice, enter an invoice to correct the error.

To reverse a cash receipt:

Open the 3-3-1 Cash Receipts window, and then:

In the Account text box, enter the ledger account number for the cash account.
In the Deposit# text box, enter the deposit transaction number.
In the Date text box, enter the deposit date.
In the Description text box, enter a brief statement about the transaction.

Do one of the following:

In the Client text box, enter the client number.
In the Job text box, enter the job number.

Do one of the following:

Click the Contract Invoices tab.
Click the Service Invoices tab.

Consider the following:

If the invoices are partially paid, the Open only option should be selected.
If the invoices are completely paid, select the Paid only option.
If you have a combination of paid and partially paid invoices, select the All option.

Click the Display button.

In the grid, do the following:

In the Paid cell, enter the amount as a negative amount.
In the Discount cell, enter the discount amount, if any, as a negative amount.

Repeat step 6 for each payment you want to reverse.

On the File menu, click Save.

Notes:

When you reverse a payment made to an invoice with status 4-Paid, Sage 100 Contractor changes the status to 1-Open.
After reversing all payments made to an invoice, you can void the invoice.

Links to more information...

Entering payments against invoices

Entering credits and applying payments to invoices simultaneously

Entering receivable two-party checks

More resources

For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.

For additional training on Sage products, visit Sage University.