Working with 11-Service Receivables > 11-2 Work Orders, Invoices, & Credits > Invoice Service Calls > Entering invoice details for service calls

Entering invoice details for service calls

Note: Service Receivables features are available only if you have purchased the Service Receivables Add-On Module.

Consider the following points before entering the invoice details for a service call:

To enter the invoice details for a service call:

1 Open 11-2 Work Orders/Invoices/Credits.
2 Click the Invoice Details tab.
3 In the grid, do the following:
a In the Assembly# cell, enter an assembly number. Review each assembly to add missing parts, delete unnecessary parts, and edit part quantities as needed.
b In the Part# cell, enter a part number.
c In the Description cell, enter a brief description.
d In the Quantity cell, enter the number of assemblies or parts necessary to complete the work.
e In the Price column, enter the price per unit.
f In the Ticket# cell, enter the load ticket number or purchase order number.
g In the Cost Type cell, enter the type.
h In the Sales Tax cell, type Yes if the item is taxable, type No if the item is non-taxable.
i In the Account cell, enter the ledger account number to be used for posting the invoice.
j In the Subaccount cell, enter the subaccount.
k In the Inv. Location cell, enter the inventory location number.
l If the part has a serial number, enter the serial number in the Serial# cell.
m In the Site Location cell, enter the location where the equipment is installed.
n In the Equipment cell, enter the equipment number of the client's equipment that was serviced.
o You can also enter information into the remaining columns, User Defined, Shop Notes, and Owner Notes.
4 Repeat step 3 for each item you want to include.

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