Clicking Recalculate Balances recalculates and repairs the ledger balances, audits, and may resolve period audit errors. For example, if you notice “Period” errors on the error report, clicking Recalculate Balances often resolves them.
Resolving remaining audit errors after a repair requires assistance from Customer Support. You can contact them at 800-866-8049. Be prepared to provide your company name, telephone number, and the company contact person. At that time, a Customer Support technician may request additional reports to help determine the cause of the error.
During the repair, Sage 100 Contractor recalculates account and subsidiary account balances. In addition, Sage 100 Contractor recalculates balances for jobs, vendors, service clients, and equipment.
| 1 | Open 1-6 Period and Fiscal Year Management. |
| 2 | Click the Recalculate Balances button. |
Important! After completing the ledger balance repair, Sage 100 Contractor audits the books. Resolving remaining audit errors after a repair requires assistance from Customer Support. The Knowledgebase article How do I get technical support for Sage 100 Contractor? provides contact information and hours of operation. Be prepared to provide your company name, telephone number, and the company contact person. At that time, a Customer Support technician may request additional reports to help determine the cause of the error. There are specific audit error reports to help Customer Support technicians identify the transactions related to some audit errors.
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For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.
For additional training on Sage products, visit Sage University.