Service Receivables features are available only if you have purchased the Service Receivables Add-On Module.
Some service companies dispatch technicians based on geographic regions. You can assign a service area to a record. On 11-3 Dispatch Board, Sage 100 Contractor uses the color of the service area assigned to the record.
| 1 | Open 11-2 Work Orders/Invoices/Credits. |
| 2 | Click the Location tab. |
| 3 | On the right side of the window, next to the Service Area drop-down list box, click the detail button. |
| 4 | In the Area# cell, enter the area number. |
| 5 | In the Description cell, enter a brief statement about the area. |
| 6 | Double-click the Dispatch Color cell. |
| 7 | Double-click the color you want to use. |
| 8 | Repeat steps 4-7 for each service area. |
| 9 | On the File menu, click [Save]. |
Note: Both client records and service receivable records use the same table of service areas.
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For additional online resources for Sage 100 Contractor products, visit the Sage Customer Portal. Use the portal to access the knowledgebase, chat online with customer support, or enter a customer support ticket.
For additional training on Sage products, visit Sage University.